SOSCLEANROOM | WEBSITE TERMS & CONDITIONS
Clear Terms. Informed Purchasing.
Review the terms governing website use, product information, payment verification, orders, and account security when shopping with SOSCleanroom.
Website conditions
Terms of Use — SOSCleanroom Website
The following terms of use apply only to the use of and purchases from Specialty Optical Systems, Inc. through the SOSCleanroom website. The terms “you,” “your,” and “yours” refer to the user/customer utilizing our website to purchase services or merchandise (“Product”) or to browse our website. The terms “we,” “us,” and “our” refer to Specialty Optical Systems, Inc. These terms may not apply to purchases made at our retail store.
Payment and billing →
Review international card restrictions, billing verification, and payment guidance.
Product and order information →
Understand website information disclaimers and order-error provisions.
Account and website security →
Review account responsibility, lawful use, and prohibited conduct.
Billing and payment
International Credit Card Purchase
IMPORTANT — PLEASE READ: We do not accept credit cards issued by international banks (U.S. cards only). Your bank may authorize funds, but our processor will decline the charge. Your funds will be held per your bank’s authorization policies; please contact your bank with questions. Do not make multiple attempts, as this will reduce your available credit. Please use PayPal to process international credit card orders.
When the checkout/customer details section asks for your “personal information,” please enter your full name and billing address. The name and address must match the information on file with your credit card provider, or the order will be declined.
You must also provide the 3-digit verification code (CVV) on the back of the card to complete your order. These steps provide additional security against possible credit card fraud for both the cardholder and Specialty Optical Systems, Inc.
If you have any questions about your billing address, please contact us before placing your order: 1-800-443-7101 or sales@sossupply.com.
Website conditions
Disclaimer of Warranty for Specialty Optical Systems, Inc. Website
We provide our website and its contents on an “AS IS” basis and make no warranty or representation regarding any product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein.
Order and catalog accuracy
Errors on Our Website
Despite our efforts to ensure that the information on our website is accurate, complete, and current, there may be instances when information about a product contains inaccurate or incomplete data, including units of measure, price and availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update content at any time without notice.
We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original payment method.
Account responsibility
Security & Acceptable Use
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password.
The Specialty Optical Systems, Inc. (SOSCleanroom) website may only be used for lawful purposes. Activities including, but not limited to, tampering with the site, misrepresenting the identity of a user, using buying agents, or conducting fraudulent activities are prohibited.
Website protection
Prohibited Conduct
Users are prohibited from violating or attempting to violate the security of the SOSCleanroom website, including, without limitation:
- Accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access;
- Using the website for unintended purposes or attempting to change the behavior of the site;
- Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
- Attempting to interfere with service to any user, host, or network,
Helpful resources
Related Policies & Customer Support
These separate resources explain shipping, returns, privacy, and customer service. They do not replace the Terms of Use.
Customer service
Questions about an order?
Contact our customer service team for assistance with website orders and billing information.